(5.0 / 5)1362+ Ratings

Shoe Carnival Reviews

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Overall Rating

5.0
8 Reviews
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About Shoe Carnival

Shoecarnival.com is an online shoe store that offers a wide variety of footwear for the whole family. The store features a range of products including shoes, boots, sandals, and sneakers. They carry items that are currently trending and also offer hot new deals. In addition to footwear, they also sell accessories such as backpacks, bags, hats, and scarfs. They carry top brands like Adidas, Crocs, Converse, and Skechers. Customers can also find brand-name handbags and other accessories. They offer a rewards program called Shoe Perks where members get free shipping and exclusive rewards. Their customer service team is available to assist from 7am to 10pm CST, 7 days a week.

Shoe Carnival Coupon & Discount Codes

20% Off Two Pairs or More at Shoe Carnival with Code APRIL20!

Verified 4 days ago1220 Uses
20% OFF

Buy One Get One 1/2 Off + Extra 15% Off at Shoe Carnival! Offer Valid 12/18-12/19. Use Code DEC15 to Save!

Verified 9 days ago2120 Uses
1% OFF

10% Off Regular Priced Items On $98+

Verified 5 days ago720 Uses
10% OFF

Shoe Carnival Customer Reviews (8)

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Ogier Provencher
Ogier Provencher
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Feb 7, 2023
Fusberta Duplanty
Fusberta Duplanty
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Feb 7, 2023
Brayden Foelsche
Brayden Foelsche
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Feb 4, 2023
Ryan Kemper
Ryan Kemper
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Feb 4, 2023
Lara Carne
Lara Carne
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Feb 4, 2023
Olivia Morris
Olivia Morris
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Feb 3, 2023
Erica Kadyrov
Erica Kadyrov
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Feb 3, 2023
Christopher Melton
Christopher Melton
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Feb 2, 2023

Shoe Carnival Customer’s Q&A

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Shoe Carnival FAQs

FAQ

About Shoecarnival.com Popular Products and Services?

Shoecarnival.com offers a wide range of products and services. The popular products include Athletic Shoes & Sneakers for the family. These are available from various name brands and are suitable for both the gym and streets. In addition to shoes, they also offer Accessories and Gift Cards.

As for services, Shoecarnival.com runs a loyalty program called Shoe Perks. Members of this program earn 1 point for every $1 they spend, and these points never expire. Once a member earns 200 points, they receive a $10 Reward Certificate. The program also offers a $5 reward for members during their birthday month. When a member upgrades to GOLD, they receive a $10 birthday perk and 50 extra points. GOLD members also enjoy benefits like free standard shipping, special Spin 'n Win Wheel Spins, and access to GOLD deals and points events. Returns are hassle-free for SHOE PERKS members, with no receipt necessary.

FAQ

About Shoecarnival.com Payment Method?

Shoecarnival.com offers a variety of payment options for its customers. These include Visa, Mastercard, Discover, American Express, PayPal, Apple Pay, and Klarna. Customers can checkout as a guest, but creating an online account provides benefits such as saving shipping and billing addresses as well as payment information, making it quick and easy to place orders. Additionally, account holders become Shoe Perks Members, earning points on every purchase to earn a $10 Reward Certificate. It's important to note that customers are not charged for their order until it ships, but an authorization hold is placed immediately after the order is placed, which is removed within 3-5 business days once the order ships.

FAQ

Shoecarnival.com Return Policy?

Shoecarnival.com has a Return Policy for eligible merchandise within 60 days of the original purchase date. Eligible products must be new, unused, and have all original packaging materials. Customers can return online purchases in-store or online. In-store purchases must be returned at in-store locations. Shoe Carnival will only accept used products if there are obvious defects. Shoe Carnival issues refunds and credits to the original payment method. Purchases made with a gift card will receive a gift card upon return. Gift card reimbursements are sent to the Billing Address on the original order. Purchases made with cash or checks at in-store locations are credited a gift certificate that can be exchanged for cash. Customers who purchase products using PayPal must use the Shoe Carnival Return Center to process their reimbursements. The refund will be issued to the original PayPal account. Shoe Carnival cannot process PayPal refunds at in-store locations. Customers who purchased products using Klarna can use the Shoe Carnival Return Center or in-store locations to process their reimbursements.

As for the Shipping Policy, there is FREE standard shipping on every order of $75 or more, and a variety of other shipping methods: Standard shipping is 5-7 business days for $6.95. Express shipping is 2 business days for $12.95. Overnight shipping is 1 business day for $22.95. Shoe Carnival offers standard, expedited, and rush shipping to addresses within the Continental U.S. For orders shipping to Alaska and Hawaii, a $10 surcharge applies. In select markets, Shoe Carnival also provides same-day delivery for a fee. The website offers various shipping options within the contiguous United States, including standard ground shipping with delivery in 5-10 business days.

FAQ

About Shoecarnival.com Prices and Cost?

Shoecarnival.com offers a variety of shoes at different price points. The website features a loyalty program called Shoe Perks. This program allows members to earn points on every purchase. Once a member accumulates 200 points, a $10 Reward Certificate is issued for use on the next purchase online or in-store. Points are updated within 24 hours of in-store purchases or the date of shipment for online orders. Customers can check their points balance by logging into their account on shoecarnival.com. The website accepts various payment methods including Visa, Mastercard, Discover, American Express, PayPal, Apple Pay, and Klarna. The company also offers flexible payment methods and convenient help options. However, the exact prices and costs of items on the website may vary. It's recommended to visit the website for the most accurate and up-to-date information.

FAQ

Can I find clearance or sale items on Shoecarnival.com?

Yes, clearance or sale items can be found on Shoecarnival.com. There are sections like "Up to 25% Off Court" where discounted items are listed. Additionally, there are events like "10 Days of Deals" where a new deal is offered every day on various brands. It's recommended to check the website regularly for the latest deals and discounts.

FAQ

What are the popular shoe brands on Shoecarnival.com?

Popular shoe brands on Shoecarnival.com include Nike, Adidas, Converse, ASICS, Brooks, New Balance, Skechers, PUMA, Florsheim, Nunn Bush, and HEYDUDE. These brands offer a variety of styles, including athletic shoes and casual footwear. Please note that availability may vary based on location and time. For the most accurate information, it's recommended to check the Shoecarnival.com website directly.

FAQ

Is it possible to cancel an order or item from Shoe Carnival?

Yes, it may be possible to cancel an order or item within the first few minutes after placing the order. However, it is not always possible due to the speed of order processing.
FAQ

How are refunds and credits processed at Shoe Carnival?

Refunds and credits are processed to your original form of payment. Transactions paid with a gift card will be refunded to a gift card. Transactions paid with cash or check in-store will be credited to a gift card that may be exchanged for cash in-store.
FAQ

Can online purchases at Shoe Carnival be returned to a physical store location?

Yes, online purchases can be returned to any of Shoe Carnival's store locations free of charge.
FAQ

What is Shoe Carnival's return policy?

Purchases may be returned or exchanged within 60 days of the purchase date and must be new, unused, and contain all original packaging. Used items are only accepted if there is an obvious defect.